I bought a pair of gloves today. From a glove shop. That would seem unremarkable enough, but it’s an impossibly in London.
Specialisation has disappeared from most aspects of life now. Retail workers are not employed for their knowledge of merchandise – in fact any understanding of what they’re actually selling appears to be irrelevant. I recently asked for a polar-neck jumper in a clothes shop on Regents Street only to be met with a blank, slightly frightened expression from the South American teenager purporting to work there. He was pretty enough, which seems to be enough to get the job. That and a willingness to work for minimum wage.
But strolling through the grey insistent rain in Brussels, feeling the chill breeze and remembering I needed new gloves, I wandered for all of 10 minutes before finding what I suspected I would: a shop that sold gloves.
Just gloves: masculine or feminine. Staffed by a woman who knew about gloves, about the relative merits of the various leathers available, the different linings, who could tell my glove size just by looking. A professional.
Not gloves with a logo; there’s no branding involved here. No labels to be seen. Just knowledge, understanding, humour and polite efficiency.
I was close to tears.
On the other hand, central Brussels is devoid of cafes. Seriously. Kebabs and pizzas I could have had surfeit of; but a good old cafe, with tables and waiters? You’d have better luck in London.
Buy me a drink and I’ll tell you some lies